Telecom expertise:  "It’s been a pleasure to work with the team at Broadline Solutions. I personally have over 10 years’ experience working for Telecom providers myself so I know the business. However, when I started working for Sovran, an IT solutions firm, it was a no brainer to add Telecom to our portfolio of solutions as we had the client relationships and also sold Unified Communications but we had to do it effectively and efficiently. It was unrealistic to train our existing sales consultants to be telecom experts and after having evaluated over ½ dozen direct telecom agent agreements it was clear I needed what Broadline Solutions had to offer as a Master Agent. They bring the Telecom expertise from a sales and implementation perspective and hold the agent relationships with over a twenty carriers providing clients a choice. Our reps engage Broadline Solutions, and they periodically visit us in our office as well, and through team selling we win the business together. It’s been a great relationship and will be for years to come.”

Partnership:  "I’d like to take the time to thank you for being such a valued and trusted business partner with Matrix Communications for the past few years. You’ve allowed us to expand our overall carrier services offerings to customers that would not have been possible without our partnership with Broadline. We appreciate not only your responsiveness to quote requests, but also your support after the sale. We know we can count on Broadline to assist with escalations for service tickets and also for assistance with bill reviews to assure our customers are paying the prices we’ve quoted."

"In addition, Broadline is constantly offering ways to continue our education to be sure we are always aware of what the latest technology is in the marketplace. This allows us to be confident we’re selecting the right carrier with the right product for our mutual customers".

"It is for these reasons that we consider you to be such a trusted business partner."
 

Exceed expectations:  "Working with Broadline has increased our overall Unified Communications portfolio, established a means of cost justifying solutions and created a tighter bond between Transcend and our customers. You are only as good as your worst partner so picking what organizations we put in front of our customers is a critical decision; Broadline has exceeded our expectations and makes us look good time and time again”

Integrity: "Broadline strives to meet their commitment dates which builds significant trust with your partners.That trust is absolutely key to us, because we can rely on Broadline to get things back to us when promised.”