How fast is your businesses’ internet connection? If your team members regularly complain about load times or timed-out web pages, it may be time to consider an upgrade.
Slow internet isn’t just annoying. It can prevent you from providing quality service and, in a worst-case scenario, may even result in lost business. Let’s take a closer look at the downsides of a slow internet connection.
1.) Frequent app crashes and slow load times. Do your employees rely on cloud-based applications such as Office 365 or Salesforce? If your internet connection isn’t up to par, these programs won’t operate at full capacity. Slow load times and frequent crashes waste time and affect productivity. When your team members are able to log in and get things done quickly, they’re able to check more items off of their to-do list.
2.) Poor customer service. Does your website offer customer service functions like chat support? In today’s internet-centric age, these features are critical, but only if they work as they should. If a client can’t reach you without the website crashing or the chatbox malfunctioning, they’re bound to become irritated. Plus, if you regularly host webinars or provide at-home assistance via screen share, you need a strong, reliable connection. Faster internet requires an upfront investment, but the payoff is well worth it and lasts for years to come.
3.) Collaborative challenges. Many Americans are still working from home due to the ongoing COVID-19 pandemic. If your cloud-based applications aren’t powered by high-speed internet, it can affect your team’s ability to collaborate and get things done. That’s especially true if you regularly share audio, video or graphics files. Uploading and downloading materials requires a significant amount of bandwidth. If the graphics team has to wait 30 minutes just to receive new design recommendations, it’s only a matter of time before a backlog starts building up.
4.) Security risks. Many anti-virus and anti-malware programs require high-speed internet to function at full capacity. If you rely on a subpar connection, the programs may fail to provide full protection, increasing your risk of a hack or the loss of valuable personal or proprietary information. Investing in a more reliable network can protect your most valuable assets and provide peace of mind.
There are just a few of the ways that a slow internet connection can hurt your business. If you’re ready to take action, get in touch. At Broadline Solutions, we have years of experience providing strategic technological solutions for businesses of all sizes. To learn more about our capabilities, call (762) 235-2000 or visit our website, scroll to the bottom of the homepage and fill out an online contact form. We look forward to hearing from you.